Complaints & Reviews — American Home Shield [AHS]

(I am now escalating the issue and have contacted the Illinois Department of Insurance, per the letter below, and possibly the Illinois Office of the Attorney General.) Fernanda xxx 1636 Forest Ave Wilmette, IL 60091 [protected]@hotmail.com Illinois Department of Insurance Dear Consumer Protection Officer, My husband and I are owners of a home at 1636 Forest Ave,... Read more ➤

On April 12, 2021, I contacted American Home Shield to report two separate issues. The LED light on my oven was not working and my built in microwave turntable motor was out. AHS charged my debit card for the $125 deductible and scheduled a contractor to come out. On the same day, I made a second contact... Read more ➤

As of June 26, there have been 4 attempts to service the A/C have done recalls for a tech to come out to look at the HVAC system as of today in three degrees my home is without A/C. We are loyalty customers for over twenty plus years; within this time frame the HVAC has been worked... Read more ➤

i pay this company every month for services that we do get my microwave and stove top has been out since July 9 2021, i sent a request to AHS for services on these items, they sent me to a company call LA appliances for the service repair and of course they did not keep there appointments... Read more ➤

We put in a service order with AHS on June 8 and still do not have the repair. Presumably the ordered parts were to arrive July 9 it never got to the technician. I have been calling everyday to try and solve the problem but in get “customer service representatives” who are of no help. They tell... Read more ➤