Complaints & Reviews — American Home Shield [AHS]

Contractor showed up on June 16, 2021. He was not trustworthy, said some very “shady” things about needing to drain our coolant and add different coolant. We told him we would go with his other diagnosis and wait on that recommendation. We have been contacting AHS since that date. We have asked for another contractor for a... Read more➤

On Saturday July 3, 2021 my wife called in a service request for a broken water line under the house. No service provider called. On Sunday July 4, 2021 I called to find out when service would be performed. I was told to call back in 4 hours. When I called back I was told that a... Read more➤

Stay away from AMERICAN HOME SHIELD insurance!!! they are just another money grubbing company! My name is Hubert H. I’m senior citizen living in Henderson Nevada On 06-15-2021 my A/C start blowing hot air, outside temp.between 108 to 114 F. Next day the technician from AR Complete Service, Corp. shows up, he remembered me from last year... Read more➤

Filed heat pump not working june 12 they got filed 15th as of today still no ac sent 2 shady vendors that tried to say I had to give them $ I reported it cannot speak to anyone but agents you never get past agents tell you to wait its escalating being authorized… It’s over 98 degrees... Read more➤

6/24/2021 Work Order [protected] – Agents don’t speak English and are not helpful. Very condescending. Refused to contact more than one vendor or one in the local area regarding scheduling appointment. The Vendor contacted was 2 hours away from location, and could not schedule an appointment for 4 days. Issue: expansion tank and hot water tank cracked... Read more➤