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A very long story cut extremely short…….. The SIM card did not work, I can’t get in touch with them, and they keep debiting my account. I have tried for a month.. no Customer Service AT ALL. I held for an hour, no call back, I chatted. they told me I was cancelled. Now they are debiting...
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Ive reached out to them have proof that a line was removed from my account and still Im being charged. IVE lost or have been stolen of 90$ I do not have Im not employed at the moment what can I do? User’s recommendation: Don’t get Altice Mobile.
Poor service, no data, cant call out User’s recommendation: Don’t go with Altice.
Signed up on line with Altice Mobile and confirmed that our 3 numbers with Verizon were transferable. One of our phones would not work on their system so had to upgrade to a newer phone. Phone & SIM cards came several days later. Went through the activation process (as instructed) on each phone at the end of...
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Be VERY wary… I gave them a try on a suggestion from the local Suddenlink office and when I got my phone and activated it, the service was non-existent. I tried for a week to get help with their worthless support app chat and kept getting told it was being escalated and would be resolved in 12-36...
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