Complaints & Reviews — ALFONZON BOUGHNIGHT

Damage

We start repairs in the kitchen, ordered a new kitchen appliance and ordered a gas stove surface in the rd online store to make things happen faster. We received the product in the store, wrapped in many films. It's my fault I didn't ask to unpack. I deliver the product, without unpacking, immediately after removal to the masters who make the kitchen equipment. Its stove was waiting its turn when the kitchen was ready to put it in. Time has passed, the kitchen is ready, call masters have unpacked our stove, but it is scratched and folded and it is impossible to place it on the kitchen surface. Of course, zakon podlasti, 15 days when the product can be exchanged is missed. But the store accepts the product back on the basis of an application with justification and the opportunity to exchange the goods. We are waiting for three weeks when I finally call from the AZ Store,that we are denied a change of item because we have already used and scratched the item. Where? Put on the floor in an empty kitchen we cooked to eat and scratched? Of course, I will not be poorer, but the attitude from the online store is terrible. And to prevent this from happening to you, it is better not to send the goods to the Rd Online Store. Nor will I. I am less offended by the fact that the product is not replaced, the fault itself is that I do not ask for the product to be returned, but that people are being chaked and falsely insulted.