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I received my monitor on July 24th 2018. Everything was fine until about the end of August…the picture went out. I unplugged the display port cable and plugged it back in. The picture came back. However on Oct. 12th the picture went out again and wouldn’t come back until I used a HDMI instead. The Display port...
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I purchased a re-certified all-in-one desktop from Acer’s online re-certified store. It arrived with a shattered monitor. The desktop, keyboard, mouse, and cables were packed in a box with only a cardboard insert; everything was loose and bouncing around. I immediately contacted their recertified support staff and was told by a CSR that I needed to take...
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sent my acer t312 chrome book for warrantee repair, this was my 2 time as the prior time it was returned not fixed, i spoke to someone there on 5/2 and was told that the computer had been returned and signed for on 4/27, i never received the unit and never signed for it, my apt is...
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I had to send a laptop in for repair. They sent it to a totally different state, 1000 miles away they said the laptop would now be sent by “a customer” after a week and no update to tracking i requested a new laptop be sent. a week after that i called to confirm tracking for the...
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I purchased an ACER laptop from Amazon, after a month Hard drive failed.I was told I have to send it to recertification center so they fix it. I mailed it to: Teleplant, 5201 George Mcvay drive, suit G, Mcallen in Texas 78503. I talked with someone named JANET, they received my PC and they replaced the harddrive...
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