I noticed cashiers taking more than 20 minutes for one customer. It usually takes around 45 min – 1 hour for us to deposit/with draw cash from the bank. Service provided is very poor in quality and standards. I noticed cashiers taking more breaks in between servicing each and every customers. This is really frustrating and is...
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She is the agent speaking with my husband, then I found out she is now having an intimate affair with my husband used her connection for the loan and flirted with his customer. I believe superbly she did more than the customer service that should be provided. As she is claiming her visa is going to end...
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My request to reschedule my monthly loan has been declined and nobody bothered to even call me and let me know I was the one wo kept calling and finally today then informed me of the decision. My salary has been reduced due to the pandemic for the last 8months and the loan amount is now more...
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Murabaha 198 aed per month Not reversed August and September Several times contacted customer service No update Regarding my purchase from Kalyan jewelry 6 month zero percent instalment plan July month Murabaha reversed after continues contact with Customer service After that two statement with same Murabaha Not reversed Please consider this request and do the needful as...
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I completed all my payments for my credit card number [protected] way back in March. In June I discovered that both my Al Etihad bureau score and central bank rating have not been updated. I complained to call centre and was given a reference number 7502 on June 25th and was assured that within 3 working days...
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Unfriendly operator
Bite focuses on achieving maximum sales results - which in itself is not a bad thing, but it's nice not to solve customer problems later. I "fell" into such traps. 2 years ago I bought a set of Arlo surveillance cameras, where the price when concluding a contract for 3 years was significantly tastier than buying all the equipment at once. At that moment, I seemed to make a decision that was good for me. The nuance is that the warranty period of the equipment is 2 years, but the contract with the mandatory payments is 3 years, and if something happens to the equipment - you will have to deal with it yourself, the bee will not provide help. You will have to continue to pay, although the machine may not work. Instead of a customer advisor helping an existing customer solve my problem - I was offered to buy another video camera and switch to a bit from another operator with cell phone connections (!) What? Or really? ! Please read the terms of the tempting offers, paying particular attention to the guarantee and payment terms. In summary: the bee really has good offers - but the relationship with the customer could be better. I will pay the remaining value for all 5 devices + a penalty for breach of contract, because only Prices are friendly and at the beginning. In the end you will pay the full price as well : ) #nekadbitevairs
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