Dental Claims that were not processed correctly. I have been given information that they would re process. I requested a copy of EOB because I have issues with accessing a computer. They don’t follow up. User’s recommendation: Go with another company especially if you have to use other services besides.
Original review updated by user Jul 20, 2021 My wife worked for a large corporation and left for another job. Having already met the annual deductible, we elected Cobra coverage through Aetna. After being rushed to the hospital for emergency surgery a month later, I received a letter from Aetna saying they would cover it. Great? NOT!!!...
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Update by user Jul 05, 2021 no where Original review posted by user Jul 05, 2021 orthopedic dr said i need a knee replacement butd doctor aetna said to soon even thou they keep taking my money every month and want me to wait for 3 more months to try other costly things do not recommoned aetna...
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They canceled my wife’s and my supplemental plans by mistake and will not (they say they “cannot” reinstate them User’s recommendation: Stay away for Aetna.
When we canceled, it was canceled by us as well as Humana. They were told before we changed companies but kept taking money out of account. We told them about and asked for a refund of what they took out of our account. They said we did not cancel. We did several times, and they know this,...
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Non-professional service
Non-professional attitude towards the customer when accepting a tablet for repair does not confirm the existence of a sim card. Unprofessional and non-transparent drafting of the acceptance agreement - the information about the sim card does not differ from the rest of the text. In turn, the information required by the service employee is highlighted. Employee opinion - the tablet was not damaged, but all files have been deleted from it.
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