Had the system installed july 26 2020, 2 days later, people broke into my house by hacking my phone, and now adt wont’ take the system back and refuse to let out of the contract even after their sales rep assured me that if I was dissatisfied for any reason I could easily return the system with...
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Nice guy from Adt called me and said he would cancel our service Since we sold the home and moved out of state and a 600 credit for Adt where we moved to no mention of oweing the balance of a contract I called customer no assistance they said yep you have to pay it, this is...
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Tech came out on November 30th to install ring. He informed myself that he did not know how to install it. Paid him $200.00 up front from my credit card. He claim he tried to return to my card, but was unable. Call rep on December 16, 2019, she gave me an email, with that, no response...
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Its been over a year and i still have never received my visa gift card. Its a little upsetting that rates go up after a year. Customer services reps i have talked to dont help, no one really picks up the either phone. I just don’t understand why a company this big lies about giving something to...
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I was told by the guy that installed my system that I would receive my gift card in the mail a couple of months after I had the system installed .. I never received it. So I called adt and the representative notified me that I should have received something in my email.. Being that I hardly...
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Poor service
I bought a phone in the AZ Electronics store, it was necessary to replace the battery, take it to the service, said to wait 30 days, patiently waited for another phone, did not offer at that time, borrowed from a girlfriend for the use of others, after 30 days, called that I could pick up, go to the store, locked the screen did not work inside, tried with the sellers several times, and make sure there is a problem, of course, was dissatisfied and asked for phone money back, I waited 15 days for a decision, 15 days to call and announce that I had not removed iclouds, I did it all, and now have to wait again for a summary, I apologize for what it is about service, attitude, even still does not offer service phone, or compensation. Asks to replace an elementary thing,but breaks the phone and does not admit his guilt, and seeks an excuse not to have a quick and productive solution. You have less than one customer, and I don't recommend a weak solution for others.
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