On the average of once or twice a month, for several months throughout the year 2020, and up until July 2021, I have received numerous ADT advertising flyers offering “Home security system monitoring” for sum of $19.99 for the first 12 months and $28.99 for the remaining 12 months of a two year contract for the state...
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The door camera sets off a notification every 20 seconds, in spite of the setting to avoid concurrent triggers within 30 minutes. This is filling up our mobile phone inboxes. We called the ADT Customer Service. The “customer service” rep seemed oblivious about the feature, and had no solution. He promised to call back the same day...
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I was told that I would receive a $100 visa gift card once I have my security system installed. I have yet to receive it and every time I call it’s some excuse. Then they stated I needed to fill a form out. The form was emailed to me and I mailed it back. Called and the...
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To whom it may concern, My name is nomi from New England Dental LLC Account # 3923158 Technician#205990, Marvin Whistnant job id # [protected] came in our office omn 06/09/2021 and advise, we need new camera and will put work order and will come and change it. He also give Phone number of Supervisor Adrianna [protected] on...
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I am a 10 year customer of ADT who is being charged $492. to upgrade your security system. I am 80+ years old a widow of a military soldier of 20 years with health issues. I received a voice mail from ADT to call [protected]. When I called I was told I owed $492. to ADT to...
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Poor service
I bought a phone in the AZ Electronics store, it was necessary to replace the battery, take it to the service, said to wait 30 days, patiently waited for another phone, did not offer at that time, borrowed from a girlfriend for the use of others, after 30 days, called that I could pick up, go to the store, locked the screen did not work inside, tried with the sellers several times, and make sure there is a problem, of course, was dissatisfied and asked for phone money back, I waited 15 days for a decision, 15 days to call and announce that I had not removed iclouds, I did it all, and now have to wait again for a summary, I apologize for what it is about service, attitude, even still does not offer service phone, or compensation. Asks to replace an elementary thing,but breaks the phone and does not admit his guilt, and seeks an excuse not to have a quick and productive solution. You have less than one customer, and I don't recommend a weak solution for others.
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