13 Jul, 2021 → by ClaimboUser22020
Wrong Diagnosis and Prescription

1

In August 2019, I had an appointment for a new prescription as a "New" patient. After my exam, the doctor told me that my eyes had improved. He said that it was normal for someone of my age (56). I received my new prescription. I purchased two pairs. One for daily wear and one for the sun. Within a month afterwards, I was tripping and falling over things and I couldn't put my finger on what was happening. My husband and I went to a movie and I was struggling to see the screen. I took my glasses off and was playing around with them when I turned them the wrong way and then I could see out of them from looking through them from the outside of the glasses. When leaving the theatre, I put them back on and miss-stepped on our way out and fell. I soon realized that my glasses were not correct. A part had broke off and then I knew I needed to get back into Stanton to see what was up and to repair them. The lady checked my glasses and had me schedule for an appointment. After my appointment, a different doctor said I was given the wrong prescription. So I had to get a new prescription. Problem was, that I had (2) pairs of glasses with the wrong prescription and faulty arms on the one pair. Plus a pretty bruised up knee from my falls. I am writing you about this because the glasses I have are in disrepair. I have used super glue on them over and over and my husband is getting pretty upset with "the look". It is embarrassing. Not only that but I am struggling to see out of them so I believe they still are not the correct prescription. The reason it took me so long is because I did not know who to go to until a friend of mine said to get online and place a complaint.
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