This is the second year now that I could not e-file my federal return I keep getting the error previous year AIG/PIN incorrect. I have a record of my AIG and PIN that I used but nothing works. Their software didn't allow to create a new pin and my previous pin didn't work. There was no way to get help, so I end up printing and mailing in my return. Now it looks like every year it will be rejected. User's recommendation: I don't recommend using TaxAct. This is my last time.