13 Apr, 2021 → by ClaimboUser956990
Latent defect

Bought a couch from Rochester Northgate hardly 30days of delivery the foam collapsed,springs noisy,loose stitches and not properly filled cushions. Rochester picked up the sofa for repairs,35 days later it was returned with more problems. The store does not respond to numerous emails or calls and moreover not cooperating and refusing to replace/refund..Do not spend a cent from this crooks(poor quality goods and bad after sales customer service User's recommendation: If you like your peace,stayaway from this store.
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Rochester Furniture you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.
Copyright © 2024 CLAIMBO.COM. All rights reserved.