11 May, 2019 → by ClaimboUser888160
Received flowers in poor condition with wrong names on gift card.
1
5/10/19 Mothers Day flowers came in poor condition with some flowers wilted and many with brown edges. The gift card had the wrong giver names. We know of nobody named Mike and Nancy. Notice the crummy punctuation. (By independent means we determined the senders later.) A call to FTD.com consumer line connected us with an almost unintellibile foreign voice, who after a long and difficult attempt to communicate, told us that the givers' names could not be divulged. A follow-up call was offered by the company which has not happened. *** flowers, *** documentation, and *** consumer service which we dare not reveal to the givers, but can to you.