CHRIS APPEL - DO NOT USE HIM HE TOOK 3 HOURS TO FIX MY PHONE HE THEN TOLD ME THAT HE WAS HAVING TROUBLE WITH THE HOME BUTTON, THEN HE TOLD ME HE FIXED IT. HE THEN BROUGHT MY PHONE (HE FIXED IT IN HIS CAR, AND REFUSED TO DO INSIDE). SHOWED ME THE RECEIPT, I PAYED. MY phone ran out of battery and I said let me go put it in the charger to make sure everything is working correctly. he then said "don't worry I already did so before the power turned off", I said no let me double check, he said "don't worry I am telling you it works". I then brought my phone in put it in the charger, the power button wasn't working neither was my home button. my phone wouldn't turn on for an hour. I then got it on and non of my buttons were working, my messages were all deleted I then tried to call the tech back, he blocked me and all my family members. I got scammed by this stupid cracked business. please don't use this service it will do you no good. they also put a *** screen that looks like its worth 5 bucks. also icracked doesn't pick up the phone, they don't answer emails.