This company has non-existent customer service. Ordered 3 dresses using a credit (because they will not provide a refund for a return). Was told they were available for immediate shipment - only one of three arrived (which was way too small). They could not tell me when others would be shipped so cancelled one and was told the other was discontinued. They have not refunded the credit for the discontinued dress. I have emailed several times (which they just ignore) and have spoken to a supervisor (who will not return phone calls). This isn't rocket science. They didn't deliver the dress, return the credit. This isn't the only website selling these dresses. Order with someone else - you might actually get customer service.