DO NOT ORDER FROM THIS WEBSITE – – EVER! Pay attention to the negative comments they are all true. Seems like the only positive comments are from different coutries – which is interesting. I will be going prom dress shopping this Friday a week before prom!!! I actually believed the website when the gave me the “one...
Read more➤
We placed the order for my daughter's prom dress on 3/28. The 'expected' shipping date said 3/30. On 4/4 I called because we did not receive a shipping notice, it was then I was told that they wouldn't have the dress until 4/12 so we should have it around 4/17 (4 days before prom). One of the...
Read more➤
My friends and I made almost a thousand dollar purchase. Two months went by and after calling numerous times and waiting for at least 40 minutes to get through to someone and having the supervisor (Angel) hang up on us only because we were being concerned customers, still no dresses! This company is difficult to reach. They...
Read more➤
This company has non-existent customer service. Ordered 3 dresses using a credit (because they will not provide a refund for a return). Was told they were available for immediate shipment – only one of three arrived (which was way too small). They could not tell me when others would be shipped so cancelled one and was told...
Read more➤
Website advertised couture gown available in many sizes. Ordered a very expensive gown, when it showed up it was way too small, not the size according to the size chart. Contacted customer service immediately and asked for a bigger size as a return. Was told their website was wrong and dress not available in larger size, but...
Read more➤
Poor service
Two weeks can not bring the refrigerator, shows that it is somewhere at the transhipment point, but yesterday, after tracking the shipment, it appears that the product is returned to the store. Nothing is explained or informed about the return of the product to the store. I don't want to use iExpress anymore.
Read more...
