I got attracted to this bank because of the commercials, now I know why they are A VERY TERRIBLE BANK, THE SERVICE STINKS, THE APP IS HORRENDOUS, KEEPS CUTTING OFF, THE ITRADE HAS COST ME THOUSANDS OF DOLLARS IN LOST REVENUES BECAUSE OF THE INACCURACIES, WAITING ON THE PHONE IS AT LEAST AN HOUR TO FIX AN ITRADE PROBLEM BUT NO LIGHT AT THE END OF THE TUNNEL. THIS BANK SEEMS TO PUT ALL THEIR MONEY ON ADVERTISING AND NO MONEY ON THE ACTUAL EXPERIENCE AS IT IS INCREDIBLE STRESSFUL. DO NOT DEAL WITH THIS BANK!!!!!! User's recommendation: STAY FAR AWAY FROM THIS BANK!!