21 Sep, 2021 → by ClaimboUser493547
The General Managers conduct, mistreatrment of myself and my spouse, as well as his violating the Americans With Disabilities Act.

1

My Husband, myself and our 18 lb Pug, ” Zoe”, have been ataying at the Woodsprings Suites off of Leeds Avenue since August 10th, 2021. We are a part of 180 Place’s Rapid RE-housing Program, after we were evicted from our home of 3 1/2 years. in July, 20221.

I am permanently disabled as the result pf a nearly fatal car accident in Dec, 2009. I have no short term memory and am now epileptic, sufferring from Gran Mal seizures, which can be convulsive at times, most ytimes the seizures last 2-3 mins. My dog Zoe, whom Ive had 12 year, is able to sense when I am about to have a seizure and she watches me and communicatesd that she is worried when she senses this. She is a registered service animal, andf as well I have documenys from my Neurologist, Dr. Kutulay, MUSC, stating that I require 24 hour supervision and that I am not to shower alone.

Last Thurtsday I received a phone call from mycase manager at 180 Place informing me that the program director hadfd received a call from the General Manager at Woodsprings Suites letting them know thsat our stay will not be extended after the following Tuesday, because of my dog.

Now, the day before I received the phone call from her, the General Manager walked up to my husband and myself as we were getting ito the car to go to the store and said “Hey, yall have a dog…whats up with that?” I replied, “Yes we do have Zoe, which we informed the front desk about at check in, that she is my service animal, I am permanently disabled, anf I weas told by the front desk staff that they would notate the account sndthat there wouldnt be an issue”. The General Manager replied, “Yeah, okay well if she is a service dog, what is it she does?” I looked at him and replied “I suffer from epilepsy, Gran Mal seizures, which she is able to sense befoter its onset when I am about to have one.” He asked me our room number which I replied “Room 408”.

Now, we have already been through the ringer, with having been wrongfully evicted from our home of 3 1/2 years, have had to place everything we own into storage units, and we are actively searching for a new place to relocate to…so, after having been here 46 days already, we have gotten familiar with a gew other families here at the property in a similar situation like we are, so it is absolutely disgusting that this General Managers conduct and handling of ouyr situation is so tidiculous, rude, tacky and surely not professional at all. I am contacting my lawyer with the Charleston Probono Lawewyers, because there are violations left and right happening which is in opposition to the AMERICANS WITH DISABILITIES ACT!

I AM FILING THIS COMPLAINT AND NOW GOING TO CONTACT THE BETTER BUSINESS BUREAU AS WELL AS MY FRIEND, THE DIRECTOR, AT LIVE 5 NEWS AND ADVISE HIM OF THE PRECARIOUS POSITION I AM BEING PUT INTO BY THIS GM AT THIS PROPERTY AND AM GOIBNG TO AAK LICVE 5 NEWS TO COVER AND AIR THE STORY. IM SUPPOSED TO BE BEING MADE TO LEAVE THIS PROPERTY TODAY…RIDICULOUS. THIS MATTEER REQUIRES LEGAL ATTENTION BEFORE IT GETS TOO MUCHMORE OUT OF CONTROL!

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