This place is terrible. We always go to meineke but our van is having issues and Dobbs is closer to our house. We took it to Dobbs Saturday morning at 730. We were told they were going to charge us 125 dollars just to look at it. My first and only mistake was agreeing to that. We were in a hurry to get it fixed because we needed it to drive to work on Monday. We waited all day for a call from them. No call. Finally at 530 I called them for an update. Justin answered the phone and said our ticket was sitting next to the phone but he wasn't sure why nobody had called. He said he was going to talk to mike who is the service manager on Monday but unfortunately he was gone for the day. Justin went on to tell me it was going to cost 900 dollars to fix the egr valve on the van. No chance in the world we were paying that. We drove over and got the van and took it to meineke. By the way not only did they not call us all day, make excuses, and try to charge us an astronomical amount....but they also never even apologized!!! There are plenty of auto repair shops near festus. My advice to you is avoid this one.