This company is part of scam that starts with hackers installing malware on your computer that then generates a pop-up 'warning' that your computer has a serious virus and you MUST call this number to resolve. Then they sell you on a very expensive package to clean your computer and provide support service. The company claims to be in West Hollywood but is not. I believe the hub is in Spain. User's recommendation: Do not do anything with this company - it's not a legitimate company or service.