Date June 22nd, 2019 Time 3:00 pm Central Client number [protected] Client Name Peter W Badger Agent Name John I called Seaport Boston to cancel my reservation number. They sent me through a network o three other reservation brokers until I got to you guys. Every one said they could not cancel the reservation. Things come up and you just can't go. My company changed my travel plans and John was so rude. Sorry, nothing you can do. This is a big scam and a way to take consumers money. When do hotels not allow cancellations? I am calling the Attorney General of Utah (where you are located) and American Express to file a dispute. complaint