1 Jan, 2018 → by ClaimboUser701788
refused to establish care

1

Took my stepmom in to establish new care (we just moved here from San Diego, CA.) and to move her from Independent living to Assisted Care. I also believed she was suffering from a UTI infection. Dr. Truong walked into the room and totally ignored me. I am her Power of Attorney, Health Proxy and Care Giver. He asked who referred her and I answered "me", because she wouldn't know. (My doctor was in the same building) He asked why I wasn't taking her to my doctor because Dr. Weis has much more time than he does, and I stated she was not available and I needed to have Carol seen right away due to the fact she was acting strange, maybe due to the UTI infection, but she had just informed me in the lobby that she threw all her medications away in August and did not tell me. Another reason why I needed to move her to Assisted living. I noticed he was becoming irritated with me and started asking her questions. She could not recall when the last time she was at the doctor. He asked her why she threw her pills away and she said she didn't she just ran out. I butted in and stated no, this is why I am here, she can not be trusted to take her own medication on her own, she had plenty to get by until we established care. I told him she also did not want to come to the doctor today and he blew up and said then why did you bring her here! I can not help someone that doesn't want to be helped. I explained I am her care giver and stepdaughter and that I needed paperwork filled out for the assisted living facility so she can move in so they can give her medication to her and make sure she is taking acre of herselp. He then refused to fill out the paperwork and refused to establish care and said take her to your doctor! We left the room and I asked for my paperwork back that I gave the nurse and he said I don't know where your paperwork is or where the nurse is. I said I guess I will/ till I get it. H said then wait. A gentlemen who overheard everything behind the nurse station told me that he would /bring me the paperwork and for me to go up front and wait. I was so upset. I have never had a doctor refuse care on an elderly person before or talk to me in such a demeaning manner. He didn't even want to talk to me about her history or what plan of action we could do going forward. He is an arrogant son of a B and should not be in practice. I have made an appointment with the help of the Assisted Care facility to see another doctor they recommended on Friday,
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