Gotogate USA



Gotogate USA
Miami, Florida, 33131
United States
Phone: (646) 558-7089
Web: https://www.gotogate.com/

Category: Travel Agencies

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Complaints & Reviews — Gotogate USA

My green card was stolen and I cannot fly back to the US I am going through the process of getting a boarding foil but cannot get it in time. Please need to rebook the flight

Gotogate USA
20 Aug, 2021

Gotogate USA Cancel the trip

There was no condition on the trip I booked and I called to confirm they said no condition on cancellation cancellation User’s recommendation: Be more clear to the customer.

Gotogate USA
19 Aug, 2021

Gotogate USA Reschedule fly

No good phone number to call never answered, and I need to travel but no help at all , so they make me pay 5 dollars to answer questions , ,but it’s not working. User’s recommendation: Do not cotogate.

Our request has not yet been fulfilled. We spoke with a customer service representative on August 9 regarding Spirit flight 2205. We paid to select our seats for 5 passengers, however this did not register on Spirits airline. Therefore, we did not get our seats and had to sit separately both ways. Because we booked through GoToGate,… Read more➤

Gotogate USA
19 Aug, 2021

Gotogate USA Refund never came

Gotogate is the most unprofessional company I have ever delt with. My flight was cancelled and they never refunded me my money I have called over a hundred time in a 4 month span and not one person was able to give me my refund in fact they were dismissed of me and never to this day… Read more➤

I have tried to contact customer service via phone, e-mail, and I was never able to. I need to speak with representatives ASAP User’s recommendation: Never use this ticket reservation service.

I open ~1 year ago request to get back refund and airline told me (I have email) few months. ago that they send refund to you but till now I didn’t get refund back and I don’t see any status of refund in my booking history , can u check and give me amswer?

This has been going on for 15 days now. They gave me two phone numbers to call:If I dial +1 64*-***-****, I get a message that number is not allocated. If I dial 646-558-****, it tells me to enter my mailbox number. My mailbox number is 805-637-****. Your message says that this is incorrect. I confirmed the… Read more➤

I want to cancel a fly, Austin to las vegas , because I book round trip, but I saw that there is just one trip. So is not right to fly for me I. That point. User’s recommendation: Just I need respond, the team have to pay attention about customers.

I booked a trip and needed to make an alteration and they have no operating phone, do not reply to emails, and therefore making any alterations to a flight impossible, as the airline said it must be handled through the travel agency. I booked through Kayak.com and thought it was a reputable third party as Ive never… Read more➤

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