On June 21, 2021 at 2pm, a certain Anna Nunez Lopez introduced herself as Head validator of BPI Makati Head Office called me and informed me of additional credit limit on my card. She asked the details of my card which I innocently provided. To proceed with the activation of this increase, I am to send the OTP to her which was also given. A few minutes after, I received a text from BPI informing me of several transactions on my credit card for a total of P140, 000 without my knowledge. Only then did I realized that my credit card has been hacked. It appeared on my BPI text messages that the purchases were at GRAB Makati PH for 3 transactions of 2 worth P50, 000 each and 1 worth P41, 000. I reported to BPI but I was advised to contact and report the incident to Grab. would appreciate your action and feedback on this complaint. thank you!