1 Jan, 2018 → by ClaimboUser330852
Magazine purchase
1
After listening to the pitch and be promised entry for a prize drawing in a moment of weakness and good conversation I agreed to purchase some magazines. They kept having to repeat back and re-record confirmation of the order because the amounts and payment schedule was confusing. I'm sure they could splice together any bits from the recording to sound like I agreed to everything. I got off the phone and regretted it. After I got the first notice and watch I reached out to cancel. I emailed several times. I got one response that said basically they cannot undue the commitments they make to the publishers and I was obligated for 4 years. I would have NEVER made an obligation that long. In the meantime, some unexpected medical situations in our family took priority. I received a call after getting a few of the magazines. They had gotten payment from our credit card. We called the credit card company and declined future payments. Now they call and call. I only took one call - I told them I was sorry but there would be no future payments. My credit is solid and I feel this is a scam. Who does this without offering the customer options to cancel? Unethical. I am registering this complaint and will not be making payments due to other life priorities.