9 Oct, 2020 → by ClaimboUser508807
Levies penalty charges for paying in advance

1

I've been doing manual payments on my monthly levies account and ended up paying earlier and more per month for the 2019/2020 period. Vanitha Raman of Sun International, ended up penalizing me with monthly penalty fees of 150pm, just because I preferred to pay earlier and more, and not use their debit order function. Approx 26 June 2020 I wanted to settle my balance earlier, Vanitha ended up reversing 1000, 00 of the penalty fees for earlier settlement. In October 2020, my new2020/2021 levies were due. I, misunderstood, thinking it's due 1 Nov 2020, never pd it and contacted Lauren at the levies dept, thinking they made a mistake. I ended up paying it late, hence Vanitha, Manager of the levies department, decided to reverse the 1000, 00 discount, since I pd my levies late. How unethical is this? Is this maybe why most people don't pay their sun city levies? And shouldn't penalty fees only apply to None paying clients and not clients who prefer to pay early and more on their levies?? My membership no 85644.
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