14 Jun, 2019 → by ClaimboUser862808
I am complaining about something that was said during a phone call.

1

I received a call this morning from Henry about my account. I know I am late but I am also in the hospital with pneumonia since Wednesday night. My phone rings: Me: hello...hello( because I wad on speaker because the person sounded away from the phone) Caller: I thought you said you were going to pay Me: I hadn't check my account because I'm in the hospital...(before I could finish my sentence I hear) this [censored] lying and the caller hurried up and picked up the phone. I continued my conversation and said that I would check my account to see if the money I was waiting on had posted. I called my husband up to listen in on the call back. Me: hello may I speak to Henry Caller: this is Henry Me: did I speak to you this morning about my account Caller: no I hadn't talk to you since the other day Me: ok I spoke with someone(I began to explain the situation) all of a sudden Henry gets a little bothered tone in his voice. Henry: Mrs Harris I spoke to you this morning( at this point mr and my husband looking confused because he just said he didn't speak to me. He also said well Mrs Harris maybe you real sick because I dint say that and I'm the only one in this store and noone is in here with me...i don't talk to myself. I said well I know what I heard but I was calling you to tell you the money had posted but I'll just have my husband bring it in the store. He also was like its cameras in the store and you can come and look at the camera. At this point it's going to be my word against his but I know exactly what I heard and I truly don't appreciate this treatment. Also the guy that handles my account(Hispanic gentlemen) I don't appreciate his tone of voice when he addresses me. He tries to handle me like I'm his child. I'm not a angry black woman I'm a hard working woman that handles my business but if you handle me crazy you will be put on the backburner. Thats why I begin to deal with Henry because of the more professional treatment until what I heard this morning. I would like to be contacted via email regarding the handling of this matter [protected]@gmail.com
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