This story started since my wife and I got job in Knoxville TN, and we are working as scientist for a big company. We decided to buy a house in August 2016. We started to do some research to buy furniture from local stores. Anyway we made our decision, and we bought some furniture (around $20,000) from Knoxville Wholesale Furniture store. After two months we received three items (sofa+love+chest). After four months we received two more items(bed+dining table). Unfortunately we were not able to invite our friends and our family members for major events (thanksgiving, Christmas, new years, Easter holidays) to our new house, because we hadn't received any chairs yet. My wife had waited for 4PC vanity sets. We made contacts several times ,and talking with manager face to face, and they gave us another deadline for the next two months (May 20th) to receive the rest of the items. Also we got the bed, one side of bed was damaged during delivery (it was observed the day of delivery by labors), since then and we contacted them several times to give them our complain and asking for replacement of the part with the new one. Unfortunately there is no success!!! Yesterday we wanted to get a discount for damaging and late delivery, they didn't accept that, and we decided to cancel the contract after seven months very sadly. My wife and I really are angry. I remember that everyone encouraged us to buy furniture from local business or local stores, and now I realize that it does not matter if you purchase online or in store. In both scenarios there is no chance to test the quality of furniture, or deliver them in right time, or no warranty for replacement. I just wanted to share with you my sad story, at least the local people in this city have rights to get some feed backs from other people's experience and have more information about the local business or store for future purchase. If you ask for any detail in formation, I'm glad to help God bless you