I chose to leave Xfinity due to exorbitant monthly cost. Xfinity has gone out of their way to NOT unlock my phones for going on three weeks. In addition, trying to reach a human being in there oh-so-helpful automated customer service is a joke. The system continually loops you back to where you started. I have attempted to rectify this issue by spending literally hours on the phone talking to Customer Service. The technicians from T-Mobile have also spent hours on the phone trying to get my phones unlocked. I have been told four different times that the phones have been unlocked and I would receive an e-mail with the unlock codes within 24 hours. Guess what!!! I have received one e-mail with an unlock code for only one of the phones AND the code does not work! I WANT MY PHONES UNLOCKED. I am disabled, the hours spent trying to resolve this issue is wearing on my mind, emotions, and strength. What will it take to unlock my phones?