I booked an order with them confirmed on Monday. Heard nothing from them through Friday, so I called them. After a little checking on the phone another agent came on and said the reason for his call ( I called them) was to give me options on my transport. He told me that he could have it picked up for me today and have it delivered either later that evening or the next day, but it would cost me an extra $150.00. I was pissed right away, as I was already paying their stated price for the job, then they couldn't even keep it straight on their little "bait & switch" game who called who. I told them how worthless they were and canceled my order. I would highly recommend not getting involved with them. They are a transport "broker". They charge you a price, contract your load with an independent at a lower price, then pocket the difference plus whatever extra they can get you to pay. There is nothing they can do to help me, I refused to do business with them.