I cannot log into the website with my Healthsafe ID, I could in the past. Today I called and spent about 45 minutes on the line and the representative, who was helpful, but could not find out any problems. She also tried setting up a password reset and that was blocked. She transferred me to another phone number [protected] and as soon as I told the person responding my user name she hung up. The original rep tried another number and it was not answered. I called the 0627 number and the phone was hung up as soon as it was answered and transferred immediately to the survey. The survey was not able to recognize my responses to the first question, probably because it was negative. Date of Incident: 11 July 2021 Contact: [protected]@gmail.com or 619.818.3344