6 Apr, 2021 → by ClaimboUser905222
Walk in Shower Door

2

Had the Deluxe model walk in tub with glass doors installed. Bait and switch on the shower doors - this is the 3rd time they have broken - poor quality to say the least - I paid over $11k and was shown quality doors - what they gave me were the cheapest I have ever seen. My mother in law is 84 years old and the inner handle broke - she fell in the shower and was bruised not broken. I have left 2 messages to have the door fixed and worked for months to have them replaced - nothing to date. I am big on local Mom networks - trust me, I will let the world I live in know of the poor quality and customer service from American Standard - fixing these cheap doors will only lead to Mom falling again - they need to be replaced NOW !
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of American Standard you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

Copyright © 2023 CLAIMBO.COM. All rights reserved.