Dear Sir/Madam, I am writing you about a complaint regarding the treatment of the park tower in London. In the past 16 days i have made a routine of calling the house keeping and reception to constanly remind them to clean my room and have suggested to set a timer to clean my room which have been implemented. It been contstant matter where I talk to the duty manager and the reception to constanly remind them to send someone to clean my roomI have paid a substansial amount to recieve the comfortness and the treamtent of a 5 star hotel. On the contrary, the treatment that i have recieved was nothing short of horrible. I hope to recieve a full refund of the rest of my stay. Regards, Abdullah ALDABBOUS