I bought this Frigidaire Upright Freezer from Home Depot. Once it was home the inside light would not come on so a serviceman came to find out why. He came out and said it was fixed and that same day it was still not on. Within the next day it started beeping indicating that it's not up to temperature. We left the door closed all night and checked it the next morning and found all the food in the bottom basket compartment thawed out. So a second call was made and a serviceman came a 2nd time and indicated that there is a manufacturers defect that is "bowing of the door" allowing the cold air to leak out resulting in the food inside to not remain frozen and continue to thaw instead of freeze. Was told product was unfixable and a new door would need to be put on. The door had to be ordered and would not come in for a minimum of a month resulting in the loss of roughly 500 dollars in meat and was promptly told that wasn't covered under the warranty. So now still have a broken freezer and a 500 dollars food loss and a foot in order unable to be obtained for at least another couple weeks. Extremely disappointed with the customer service and lack of concern involved.