19 Aug, 2021 → by ClaimboUser565051
Unresolved issue for a month. Poor customer service

1

New Meter installed (which unsure as to why) and meter was not "cleared" upon installation and we were charged for and IMPOSSIBLE 9200 KWH (the house is a rental and is uninhabited presently) and a $1000 bill. Been trying to get resolved for a month. Everyone agrees to the problem and why it occurred but for some reason it's still "pending" and "Not my department" and I still have an outstanding huge bill
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