19 Aug, 2021 → by ClaimboUser565051
Unresolved issue for a month. Poor customer service

1

New Meter installed (which unsure as to why) and meter was not "cleared" upon installation and we were charged for and IMPOSSIBLE 9200 KWH (the house is a rental and is uninhabited presently) and a $1000 bill. Been trying to get resolved for a month. Everyone agrees to the problem and why it occurred but for some reason it's still "pending" and "Not my department" and I still have an outstanding huge bill
Helpfull? 0 likes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Entergy you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.
Copyright © 2024 CLAIMBO.COM. All rights reserved.