Our young small dog died suddenly leaving us, as well as her best dog friend, devastated. We decided to look for a new dog to keep us all company. I looked on line at petfinders.com to see if we could find a dog that looked like it might be a fit. I found one and it led me to Petsmart. I called them and they said that Sun Valley Animal Shelter was going to have small dogs in the store on 10/29/11. We live about 120 miles from the store but we wanted a new friend. We got to Petsmart and the ladies there from Sun Valley said the particular dog we were interested in was at their shelter - 110 Avenue - so we leave there and treck to the shelter. Upon arriving we had to fill out an application before we could even see any dogs. After that we were directed to the area whete the dogs were and found one that we wanted to adopt. We told the person inside, who wasn't very friendly, and they sent another person with our application to interview us. He asked several questions and then said 'YOU HAVE TO BRING YOUR OTHER DOG IN TO MEET THIS ONE'. We told him out situation and that by now we had traveled over 150 miles from home, one way, to find a new dog friend and that our other dog was sad and we didn't want to traumatize her further by having her travel and we would have to make another 300 mile round trip on top of that. Also NO ONE HAD AT PETSMART HAD TOLD US THIS. He said he would have the manager talk to us to see if something could be arranged. He came back and said they would not change their policy. We explained our environment and we were prepared to separate the new dog from the other one until they socialized etc. and we have had many different pets over the years and were well aware of what needed to be done. He said No that wouldn't work and the manager never came to speak to us. We were very disappointed AND HAD MADE A VERY LONG TRIP FOR NOTHING. NO ONE AT PETSMART EVER TOLD US OF THE REQUIREMENTS FOR THE NEW DOG TO MEET THE EXISTING ONE. If they had we wouldn't have made the trip to the shelter. We were exhausted and sad because we found such a great dog but decided to go to Maricopa County Care and Control. They had several nice dogs and the people were very nice and helpful. We were able to take one of the dogs outside in an open area so it would be away from the others even before filling out an application. We selected one and was able to adopt it. You should try there if you are looking for a dog. You will save a life. THE NEXT DAY I CALLED THE MANAGER AT PETSMART AND TOLD HIM IT SHOULD ALSO BE HIS RESPONSIBILITY TO SEE THAT PEOPLE KNEW THEIR REQUIREMENTS BEFORE THEY TRAVELED TO THE STORE. HE SAID HE WOULD BUT WHO KNOWS IF SUN VALLEY ANIMAL SHELTER WILL CARE. After reading the other reviews I would never go there again.