In November 2018 I decided to try Sage again. I signed up and paid but it took a week before sage had setup my account and I was able to login. Then I still had problems. I canceled and asked for a refund... sage would not respond after repeated attempts at contacting them. I had to contact Capital One and dispute the charges, sage charged me for 1 month and then an extra $4+ for who knows what. They never would explain it. I made sure I sent emails explaining my issues and that I did not want to be charged again. I also specified that I wanted all my data deleted. They deleted my data but couldn't bother to respond to any calls or emails. On Dec 26th sage again charged my credit card for a months service, without my authorization. I called for almost 3 hours speaking with different low level people who couldn't do anything and each time I was hung up on, disconnected, or sent to an extension of a person that was out until mid January. I was informed that ONE person was the only one that could do anything for me... not even a manager. That seems strange. I never did get any help or speak to anyone that cared even the slightest about being fraudulently charged. Now, once again, I have contacted Capital One's fraud devision and I am going to see what legal action I can count on to files charges against sage for what they are doing. Also, after a little research, I find that this happens quite often. I also own a web design company and have hired a person to start writing blogs and social media post to let as many people as I can NOT TO USE SAGE FOR ANYTHING!!!!!!! They will get ripped off and with no recourse to get help from sage. Sage does not care about anyone but themselves and, if they can rip you off, steal your money, charge your credit card without any authorization... they will do it and not think twice about it. I am also sending this post out to as many people on social media as I can to bring awareness to sages illegal activities.