After experiencing computer problems for weeks, I went searching for answers online. I was on a Windows site (I think) and this Just Ask pop-up appeared and instructed to click here. I was not aware that this was taking me to another site. It offered a trial for $1.00 so I thought that was okay, but when it took me to a Honda technician...I was hey wait, this is not what I need and the guy kept ignoring me. I told him forget it, I accidently got on this site and I need computer assistance not car maintenance. I asked that he disregard my call because he could not help me. He was rude and kept insisting that I give him more information. I told him that I did not understand that Just Ask was not related to windows site that I was on initially and to plz disregard my mistake and not to charge my card as I had decided to just call Dell for help. I wish he had not been so insistent to get information from me, he would not listen to what I was saying to him so I then closed out of conversation. I tried to follow-up on this later but I have been having internet problems and unable to get online. I apologize for my ignorance in this matter and hope that you will please refund the $50.00 that charged me on 08/30/2021.