3 Mar, 2021 → by ClaimboUser617749
Unacceptable service

1

I bought my Renegade Valencia from HW. I called Holiday World League City Monday to schedule a State Inspection. Was told to come in between 0900-**** hrs &;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; 1300 -**** hrs. M-F. Tuesday morning I call again to confirm availability. Was told they were available that day in the aforementioned hours. I arrived at 1300 hrs on Tuesday. Service rep told me at that time that the person that does inspections didnt come to work. Needless to so I was very disappointed. Was then told the shop foreman could inspect my RV. After waiting another 25 minutes with no action being taken, I was then told the computer was dow,andd they would have to call someone to come out and fix it. After wasting over two hours at of my time subsequent to my two previous calls, I left your facility very angry and disappointed in your service. User's recommendation: Do not use.
Helpfull? 0 likes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Holiday World you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.
Copyright © 2024 CLAIMBO.COM. All rights reserved.