I purchased a Samsung 20 ultra. Two weeks later phone didn't work, so I, took it back to sprint. They fixed it, and 2 weeks later phone not working. I was told that it was to late to change for another new phone. So this went on for a few months back and for so then I was told to go to samsung they was unable to fix so they gave me another phone I thought was new. Turns out that phone didn't work either. So I'm stuck with a used phone and paying for a new phone. This is not exceptable. The camera doesn't work on this phone so they sending me another used phone and im still paying for a new phone and i have been with sprint for over 20 plus year. Thanks User's recommendation: Don't spend a lot of money on these phones just wait a get a used or refurbished and you want be hurt like me.