Unable login — John Hancock

/ 19 reviews

15 Jun, 2021 → by ClaimboUser502885

Unable login

Unable to log in &;;;; no online help, no chat &amp;amp;amp; no number to call. If I were not a senior citizen & customer for over 20 year I would find another long term healthcare insurance provider User's recommendation: Design & implement customer support that actually helps customers & implement tech support with tracking system. Provide customers actually helpful info. Since November 2020 have had NOTHING but trouble logging in & no competent customer service.

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John Hancock - Other Reviews

》 Impossible for the insured to meet artificial deadlines.

》 Call with customer service

》 JH Made Things Right

》 Wait for customer service answer 1 hour and 2 min

》 CRAP LOGIN PROCESS

》 Claim process

》 Don’t do it! You will Regret! Worst customer service on the planet!

》 Inept staff, lost documents, delays in paying

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