Sir with all due respect you have the main office in peshawar khyber bazaar. They don't have proper management system. I visited on monday to the customer service office peshawar and most of the people are standing in line in front of the office. We stand 2 hours and then after that over turn comes. Most of the counter are empty some of your servant are absent and one counter is operational in the hole office. And a lot of people are waiting for their turn. And in that one counter the crew will do work for 30 minutes and chill for 15 minutes. And the manger mr waseer is not in the office he was standing in sun to take sun bath. So please I requested to correct your peshawar office management..