To complain it was the worst trip ever a ride from Chicago to Ann Arbor took 10 hours instead of 5 the train left. Chicago at 1:25 and broke down in Hammond Indiana for 2 hours until the 3:59 train came with an engine to help us get moving I missed all the family graduation the party everything. was over. The train was hot they gave us water which was hot and snack packs . The staff was very apologetic but I fault the company old people like me love the train I am 65 and have only have sight in one eye because of an injury. Please contact me