7 Sep, 2021 → by ClaimboUser215619
Train availability
1
Amtrak have removed trains from Harrisburg to Philadelphia between 4.30 pm and 8.30 pm . My work schedule is from 8.00 am to 5.00 pm everyday. As no train is available from Harrisburg to Philadelphia between 5 pm and 8.30 pm I have to wait 4 hrs to travel 1 and half hour to reach home which is causing me health issues. I have contacted Amtrak directly the customer service didn't help much they are saying as not much passengers travel from Harrisburg to Philadelphia they have permanently removed trains between those timings. My request for the Amtrak service team is add at least one train in between 5.30 pm and 8.30 pm asap. It will not only help me it will help everyone who is travelling from Harrisburg to Philadelphia for work as their is no means of other transportation available. I buy monthly pass from Amtrak by spending 425$ to travel three days a week and I am not satisfied with the service at all customer have to wait 4 hrs to travel 1 and half hour journey to reach home.