20 Sep, 2021 → by ClaimboUser678099
Thundershirt purchase

1

I live in Milwaukee and I had purchased 2 thundershirts from Petco on 3870 N. 124th st. I tried the x small on my male yorkie while we were there at the store. It fitted just right. Almost a week later my daughter informs me that my male dog smells very bad and she can't describe the smell but that its horrible. I removed the shirt to give him a bath. I didn't notice the laceration across his neck/chest until I rubbed it with soap and water. I'm horrified. I made an appointment t so he can be seen by the vet the next day. My dog was given ointment for the area and antibiotics totaling $95 I contacted Petco where I purchased it. I spoke to the manager and was told to take my vet to the doctor and bring items in for reimbursement. After phone tags with the managers I was given my refund for the products. I had to wait a week later for my check for vet bill from cooperate. I asked manager for detail information from cooperate and I'm still waiting. I'm not happy with this and more needs to be done. I'm considering looking for a lawyer.
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Petco you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.
Copyright © 2024 CLAIMBO.COM. All rights reserved.