1 Jul, 2021 → by ClaimboUser939128
They state product shipped. FedEx confirmed did not
1
Placed order 9:43 am Tuesday June 29th, paid $18.99 for next business day delivery, June 30th. 4:58 pm June 29th rock auto email confirmed "your rock auto has shipped! Order number [protected]". Per Fedex, the order never shipped. The label was printed by Fedex but rock auto never delivered parts to Fedex. A total sham and lie. Even today, 24 hours past the premium date, the parts are still not to Fedex. I want my money back! I could have bought these locally. No I cannot drive my minivan to take my family on vacation and I have to rent at $129/day due to a holiday. This B.S. lie from rock auto is criminal. Rock auto has no customer service phone #, no on-line "live chat" and nobody responds to their on-line help forms. I am livid! Order [protected]