Postnet in Cedar Park Texas on Whitestone Blvd. did not mail the item I dropped off. I dropped off two items to be shipped . Both already had shipping labels on them. One package made it to the destination and was scanned by USPS. The item that has disappeared is a robotic vacuum with a value of 550.00. It was in the original box as I was instructed to send it back that way for warranty service. It was never scanned by USPS so one of 3 people know what happened to it. Hatel Patel the owner, Sylvia Garza the employee and the postal carrier. The Postnet is claiming no responsibility but the post office said they must scan it before they leave. Police report filed and a theft investigation with USPS opened. User's recommendation: Stay far far away. Dishonest people.