Well it all started about a month ago I took it to sears auto shop here in Key West, Florida for service on my white 06’ Chevy Trailblazer.. There was a strange grinding sound coming from underneath the truck like metal on metal sears told me they would look at it and determine a problem so I left the truck with them and within an hour we came back and my wife and I were told by the manager in charge that from the look of thing it’s gonna cost up to $1,100 to fix the problem or I could go to nearest Auto Parts store and get the parts it would be cheaper and just pay for labor which we agreed on at $300.00 (no paperwork), so I ordered parts with auto zone waited patiently 2 days for parts to come in, went back to sears auto center with $565.00 in parts which were tire rods, tire hubs, upper control arms front left/right side which I have paperwork for. I also told them maybe they could put on some custom rims and tires I had on the truck, Sears auto (mgr) said ok we’ll jump right on it. We waited two days then we called them and they told us it should be ready by 5pm. My wife, 9yr old daughter and I walked to sears to pick up the truck and it was still raised on the jack not completed. The (mgr) walked me through the shop and to my truck and showed my a few problems why the truck wasn’t finished like a stripped ball bearing on the left driver side and a lower control arm left/right side also weren’t able to mount on the custom tires because I needed special adapters for them. So I told them that maybe they can fix the parts we got and that I would order the rest, (mgr) agreed again (no paperwork) as in I was never put in the computer or I was never plugged into the system as a customer which my wife and I feel like they making money on the side with our hard earned money. Following day we returned truck was still on the hydraulic jack and we were told to come back later on at 8pm Friday night to pick up the truck that it would be ready. 8pm was approaching we rode our bikes to Sears to pick up the truck and (mgr) told us to come back first thing in the morning and it will be ready so my wife said give him the $300.00 so that he can finish up quicker and plus a deal is a deal. Still no paperwork saying I paid him for the labor or that he put me in the computer saying he did the work on the Chevy Trailblazer. Saturday morning wants to sears to pick up the truck and an employee told us that he did us a favor and did an alignment on our truck and that the truck runs like a champ. Following day I went to auto zone again to order the other parts for the truck which were the lower front control arms right/left and a set of ball bearings another $400.00 in parts coming in, in a few days. The 3rd day of being out the shop we started to hear another weird noise coming from underneath the truck, the tires sounded like they were going to fall off. My wife, daughter and I were in the truck and noticed that both tires on the front side are completely bald patches here and there as the pictures show. Almost had an accident on the road in the rain, speechless it’s a liability.. The same day we all went back to Sears and showed them what’s wrong with the truck and they said that they would fix the problem for $300.00 more which is insane knowing that I paid for all four tires back in April 2019 new $1000.00. So now with all that said which is the truth on my behalf we come to last Thursday night I dropped off the truck to Sears automotive center with all the parts in the truck the (mgr) Paul said it should be ready on Friday and again same thing happened, the truck hasn’t been moved since I parked it in the parking lot. And now a week has passed and still nothing.. Enough is enough!!! Tomorrow is Friday September 27, 2019 I will go pick up my truck and take it somewhere else.