For 10 years I have had my 6 mbs speed paid for cut down to 0.5 or zero mbs daily.There is no other service available here. They keep charging more to get better service, but it only last a few weeks. It takes about an hour on the phone to get the call to them done, due to awful automated menus and hold times. It never improves for long. Most aggravating company ever User's recommendation: use any other service available.