We ordered Tempurpedic mattress - (the most expensive in their catalog- Luxebreeze) which was promised to be delivered on 07/09. The delivery confirmation was received on 8th and 9th and the mattress never showed up. Then we went to the store on 11th and got confirmation that all our items (mattress and base) are locked and loaded on truck and it will be delivered on 12th. The truck came and only delivered the base without the mattress!! Now when we call to ask for status the rude and arrogant customer service rep is saying that mattress will be delivered in August. The item was never in stock and they had a system issue! You need to spend 3 hours on the phone with customer service to get this answer. We got a new home and ordered this mattress and now we are left to sleep on a carpet! We spent so much time on phone to talk to customer service on what our options are and they only said that the mattress will now be delivered in August and the system had an error - the item was never in stock! The order confirmation number is SO - [protected]